Company Description
Somato Textiles is a new contract textile company investing in people, planet & products. Our upholstery collection for the hotel market has innovative constructions, including a faux leather made from cactus. We are passionate about hospitality; to us, hospitality is service. Somato Textiles are looking for service oriented who are thrilled to offer exceptional service. We need happy doers, candidates must be highly organized, self motivated, willing to change tasks with ease and work quickly.
We are a start-up looking for eager employees to show up, willing to help this small team reach our lofty goals. A college degree in commercial Interior design, business, communication, or hospitality is preferred. We are hiring part-time & full-time 100% in-office positions for Inside Sales and our warehouse. Our office/warehouse is located in Marina Del Rey.
$20-25/hr starting pay with potential increase after review. We will train and support you in your career journey. When we hit our sales goals everyone will be rewarded.
All full-time employees will receive 4 weeks' vacation, profit sharing, and a wellness bonus for the following calendar year.
Role Description
We're hiring both part-time and full-time positions for Inside Sales Studio Coordinator assistant roles at our office in Marina Del Rey. Day to day responsibilities include managing inquiries regarding our contract upholstery collection, process orders, sending quotes, checking stock, pulling memo samples, shipping memo samples, maintaining memo supplies, assisting clients in selecting materials, managing our CRM/projects, client outreach, coordinating with purchasing and shipping departments to ensure timely delivery, resolving issues related to orders or products, and collaborate with the sales team to meet targets and improve customer satisfaction.
Qualifications
- Customer Service and customer experience skills
- Ability to work independently and self directed
- Strong interpersonal and communication skills
- Ability to prioritize and multitask in a fast-paced environment
- Problem-solving and conflict resolution abilities
- Proficient in Google Suite (gmail, sheets, drive, etc)
- CRM database experience
- Bilingual is a plus
- Experience in the design or hospitality industry is a plus